Frequently Asked Questions
Answers to all your questions right here
On this page you will find detailed answers to any questions about 678bit covering accounts, deposits and withdrawals, games, bonuses, and security.
678bit is one of Bangladesh's reliable online betting and casino platforms. Players — whether new or experienced — often have many questions: how to open an account, how to deposit money via bKash or Nagad, which bonus suits you best, or how to play safely. Below, the most common questions are organized into five topic-based sections with full answers. If you cannot find what you are looking for, our 24/7 live chat support is always there for you.
Account
Account and Registration
To register at 678bit, you need an active mobile number and a password. The registration process is simple and quick — your account will be ready in just a few minutes. Registering with accurate information ensures there are no issues when making withdrawals later.
You must be at least 21 years old to create an account and play at 678bit. This is a mandatory requirement. Accounts belonging to underage individuals are cancelled at the verification stage and any deposited funds are returned. Responsible gaming is our highest priority.
Click the "Forgot your password?" option on the login page and enter your registered mobile number. An OTP will be sent to you, which you can use to set a new password. The entire process usually takes 2–3 minutes. If you run into any problems, reach out to the support team via live chat.
No, only one account is allowed per person. Attempting to open multiple accounts may result in all accounts being permanently closed and balances being forfeited. Play on a single account in line with 678bit's fair play policy.
To verify your account, you may need to upload a scan or photo of your national ID card or passport. This verification is usually required when making larger withdrawals. Once the documents are submitted, the support team processes them quickly.
Payment
Deposits and Withdrawals
Deposits from bKash are usually instant — in most cases the amount is added to your 678bit balance within seconds. Occasionally there may be a slight delay due to load on the bank or mobile banking servers. If it takes more than 5 minutes, contact us via live chat.
The minimum deposit amount at 678bit is ৳100 and the minimum withdrawal amount is ৳800. These limits apply to all three methods — bKash, Nagad, and Rocket. The low minimum deposit makes it easy for new players to get started.
Withdrawals via Nagad are generally completed within 30 minutes to 3 hours. It may take slightly longer on weekends or during busy periods. After submitting a request, you can track the progress in your account's transaction history.
678bit does not charge any extra fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, or Rocket) may apply their own transaction charges according to their policies. Check your mobile banking app for applicable charges before making a transaction.
Yes, you can deposit money to 678bit using Rocket (Dutch-Bangla Mobile Banking). The cash-in process is just as straightforward as with bKash. Make your payment through the Rocket app or by dialling *322#. Once the deposit is made, the balance will automatically be added to your 678bit account.
Gameplay
Games and How to Play
To bet on BPL or any other cricket tournament, go to the cricket section and select an ongoing or upcoming match. You will find multiple markets including match winner, toss, total runs, and top run-scorer. Enter your stake and confirm the bet slip. Placing bets while a match is in progress is also possible through the live betting section.
Yes, all slot games at 678bit can be played fully on a mobile browser. There is no need to download a separate app — just log in to the site from your smartphone's browser. Popular games from PG Soft, Pragmatic Play, and JILI run with full graphics on mobile.
RTP, or Return to Player, is the average percentage that players can expect to receive back from a game over the long term — it is set by game developers and is a theoretical figure. A higher RTP means more is returned on average, but every spin is completely random. 678bit uses certified game software in line with its fair play policy.
678bit's live casino section offers live dealer games from Evolution Gaming and Ezugi, including live blackjack, live roulette, live baccarat, and live Sic Bo. With real dealers and HD streaming, you get the feel of a real casino from the comfort of your home.
Spribe's Aviator is a crash game — a plane takes off and a multiplier keeps increasing. You need to cash out before the plane crashes. Set your bet amount, and once the plane takes off, press the cash out button. You also have the option to place two parallel bets at the same time.
Bonus
Bonuses and Promotions
When you open a new account at 678bit, you will receive a 150% bonus on your first deposit, up to a maximum of ৳10,000. For example, if you deposit ৳1,000 you will receive a ৳1,500 bonus, bringing your total balance to ৳2,500. To receive this bonus, make sure the bonus option is active when you make your first deposit after registering.
A 25x wagering requirement applies to the welcome bonus. This means you need to place bets equal to 25 times the bonus amount before winnings from the bonus can be withdrawn. Visit the terms and conditions page for full details.
678bit's VIP program has four tiers — Bronze, Silver, Gold, and Platinum. The weekly cashback is up to 0.4% at Bronze, 0.8% at Silver, 1.1% at Gold, and 1.5% at Platinum. You are automatically moved up to a higher tier through regular play.
VIP cashback bonuses are credited to your account at a set time each week. Whether this cashback can be withdrawn directly depends on your VIP tier and the applicable terms and conditions. Contact the support team via live chat for the latest rules.
Yes, 678bit regularly offers special promotions around occasions such as Eid, Pohela Boishakh, the BPL season, or ICC tournaments. These offers are time-limited, so check the promotions section regularly or ask in the support chat.
Security
Security and Responsible Gaming
Yes, 678bit uses SSL encryption technology to keep your personal and financial information secure. Your data is not shared with third parties. Visit our privacy policy page for full details.
Yes, through self-exclusion you can deactivate your account for a set period or permanently. 678bit provides this feature as part of responsible gaming. Contact the support team via live chat for assistance.
If you notice signs of addiction, stop playing immediately and talk to a family member or someone you trust. You can also visit 678bit's responsible gaming page to apply for self-exclusion. We always want you to play for entertainment — not to your detriment.
678bit offers 24/7 live chat support in Bengali. Click the chat button at the bottom of any page for immediate assistance. You can also contact us by email — write to [email protected].
Yes, all games at 678bit use software from certified providers whose Random Number Generators (RNG) have been independently verified. Major providers such as Pragmatic Play, PG Soft, JILI, and Spribe undergo regular audits to ensure fair play.
As part of responsible gaming, 678bit allows players to set their own betting limits, time limits, or deposit limits. Go to your account settings to adjust these, or ask the support team for help via live chat.
Still have questions? Contact support
Our experienced support team is available in Bengali 24 hours a day, 7 days a week.
Live Chat Support
Use our Bengali live chat for immediate help with any issue. We are ready to assist you 24/7.
Available 24/7
Email Support
For detailed questions or complaints, write to us by email. Our team will respond as quickly as possible.